In Alliance
with
Connecting Globally
with
Connecting Globally
Seamless, in-country claims validation and investigation for insurers wherever a claim arises.
with
Connecting Globally
At Visus Investigation and Risk Services, our mandate is the assured delivery of investigation outcomes of the highest professional standard — anywhere our clients require us to act. Recognising that overseas insurance claims demand nuanced, jurisdiction-aware capability on the ground, we are proud to formalise our strategic partnership with Charles Taylor Specialist Investigation Services.
Through this alliance, our clients gain seamless access to investigation capability on a truly worldwide basis — combining our domestic specialist strength with Charles Taylor's global reach, in-country knowledge, and counter-fraud technology. Instructions can be progressed in virtually any country, save those subject to international sanctions or active conflict.
Together, we offer insurers, reinsurers, brokers, MGAs and corporate insureds a single, accountable point of engagement for international claims investigations.
Charles Taylor is a globally recognised provider of insurance services, claims solutions, and technology, with a heritage spanning 140 years of innovation in the insurance market. The firm specialises in complex claims and situations that demand qualified expertise paired with distinctive technology.
Their Specialist Investigation Services division — operational as a dedicated business unit for over 18½ years — brings nearly 20 years of experience in the international investigation market. The team combines dedicated fraud investigation experts, loss adjusters and forensic accounting capability, under one accountable umbrella, serving insurance companies, mutuals, captives, MGAs, Lloyd's syndicates, reinsurers, brokers, and corporate insureds worldwide.
From factual evidence-gathering on a life policy to liability determination after a serious accident, the Visus IRS – Charles Taylor partnership offers a single, coordinated solution for the full spectrum of international claims investigation requirements.
Establishing liability for serious accidents, road traffic incidents and complex multi-party losses through forensic on-the-ground evidence collection.
Verifying claimant identities, confirming residency, and authenticating supporting documentation in compliance with anti-fraud standards.
Sensitive, professional investigation of injuries and fatalities, including authentication of medical bills, treatment records and clinical histories.
Identifying fraudulent thefts, losses and exaggerated claims using advanced counter-fraud technology and seasoned specialist investigators.
Forensic authentication of policy documents, certificates, hospital records and supporting paperwork submitted in support of overseas claims.
Discreet status verifications, residency confirmations, and life-policy checks conducted to evidential standards across multiple jurisdictions.